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How to Use to Book Tours

By: Swena Kalra

Edited By: Scott Sidders

Updated on November 5, 2023

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In a world of online bookings and last-minute getaways, it can be easy to forget that some unique tour experiences are still waiting for you to discover. But with Viator, you can easily find and book tours all over the world, from classic city sightseeing tours to once-in-a-lifetime adventures.

This comprehensive guide will show you how to get the most out of Viator, whether looking for your next great vacation or trying to find something new and exciting in your backyard.

First, a quick overview: is a tour booking website that offers everything from walking tours and foodie experiences to helicopter rides and behind-the-scenes access to some of the world's most popular attractions. With more than 200,000 tours and activities in over 2,000 destinations, Viator has something for everyone.

Now that you know a little about Viator, let's dive into how to use it:

1. Create an account

To book a tour on, you'll first need to create an account. This is quick and easy to do – click the "Account" button in the website's top right-hand corner and then select "Sign Up." All you need to do is enter your first name, last name, and email address and create a password. You can also sign up with your Google, Facebook, or Apple account. Or, you can use the login credentials to sign in if you already have a Viator account.

2. Search the tours

The next step is to find a tour. You can do this by browsing the Viator homepage's search bar at the top of your screen. All you need to do is enter the destination, activity, or tour type you're interested in and click on the search icon. If you're unsure what you want to do or see, Viator also offers a "Top 10" list for each destination. This list showcases the most popular tours and activities in each destination, so it's a great place to start if you're overwhelmed by the options.

3. Filter your results

Once you've found a tour or activity that interests you, take some time to filter your results. This is especially helpful if you're looking for something specific, like food or a private tour. To filter your results, you can select dates to make sure that the tour is available on your preferred day, choose a tour category, such as "Walking Tours" or "Family Friendly," and filter by duration or time of the day.

4. Read reviews

One of the best parts of Viator is that you can read reviews from other travelers before you book a tour. To do this, click on tour and scroll down to the "Reviews" section. Here, you'll find an overview of the tour and detailed reviews from past travelers. These reviews can be constructive when deciding which tour suits you. You can also filter reviews by star rating. It's important to remember that everyone has different preferences, so take the time to read a few reviews before you make your decision.

5. Check Availability

Once you've found the perfect tour you may want to book, it's time to check availability. To do this, click on tour, and on the right-hand side of the screen, select your preferred date and the number of travelers. You'll see a "Book Now" button if the tour is available and a list of options of different variations of the same tour along with price and other information.

6. Choose your variation

If there is more than one variation of the tour you've selected, take some time to read through each option and choose the one that best suits your needs. For example, a food tour may have different options for vegetarian or gluten-free diets. Once you've decided on the perfect tour, click "Book Now."

7. Enter your information

This is the final step of your booking journey. The first thing you need to do is review your tour details and make sure that everything is correct. After that, you'll need to enter the names of each traveler and select the details of the tour, for example, language, pickup, or meeting point. You also have the option to add special requests, like a wheelchair-accessible tour. Once you're happy with everything, you can scroll down and enter your payment information.

Viator accepts all major credit cards. When you're ready, the last thing to do is enter your contact information. This is so that the tour operator can reach you if there are any changes to your tour. There is additional payment information that you need to read here before you complete your booking. Once you're done, click "Book Now," and you're all set!

8. Enjoy your tour!

Now that you've completed your booking, it's time to sit back and enjoy your tour! All you need to do is show up on the day of your tour with your itinerary and ID. We recommend arriving 15 minutes early to check in and meet your guide. From there, sit back and enjoy the experience. In most cases, your tour will be paid in full when you book, so you don't need to worry about carrying cash. In other cases, such as private tours, you may need to pay your guide in cash on the tour day. If this is the case, your itinerary will list the amount you need to pay. Have fun!

Need help?

If you need help with anything during your booking process, Viator has a dedicated customer service team that's happy to assist you. You can reach them by phone or email; they're available 24/7. On the website, there's even a live chat function that you can use to get in touch with a customer service representative. They'll be more than happy to help you with any questions or concerns you may have. It's always better to be safe than sorry, so don't hesitate to contact them if you need assistance.

We hope you enjoyed this guide on how to use to book tours! If you have any questions or comments, please feel free to reach out to us. We would love to hear from you.

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