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Is Busbud Legit? Check Out What We Found!

By: Swena Kalra

Edited By: Scott Sidders

Updated on November 6, 2023

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Since its inception in 2011, Busbud has become the go-to platform for booking intercity bus tickets to destinations all over the world. The cross-platform service connects users with bus networks from a variety of countries, making it easy for them to find and book the right ticket for their journey.


Busbud covers over 80 countries and 2 million bus routes and supports multiple currencies and languages. The app is available for free on both Android and iOS devices, and the website makes booking tickets simple and convenient.

CLICK HERE TO TRY BUSBUD NOW

Whether you're looking to travel domestically or internationally, Busbud is the simplest way to get from point A to point B. You can explore new cities and towns without having to worry about finding the right bus or figuring out where to buy tickets. With Busbud, all you have to do is sit back, relax, and enjoy the ride.


How does Busbud work?

BUS in the downtown Niagara Falls City Clifton Hill amusement area

Busbud makes booking bus tickets easy. To get started, simply download the app or visit the website. You can then search for your desired destination, select the date and number of passengers, and compare prices and reviews to find the best option.


You may usually buy your ticket right on Busbud when using this website. In certain situations, though, you may be sent to the bus company's web page. If so, you'll need to provide your traveler data and purchase a ticket from them.


Once your booking is confirmed, you will receive a confirmation email with all the details of your journey. You can then show your electronic ticket to the bus driver when you board or print it out in advance.

What are the benefits of using Busbud?

Coach tour guide talking to passengers with microphone

No matter where in the world you want to go, Busbud can help you get there. The app and website offer a number of features and benefits that make booking bus tickets simple and convenient.

Some of the advantages of using Busbud include:


1. A wide selection of destinations


Busbud offers a wide selection of destinations, making it easy to find the perfect trip for you. In addition to popular tourist destinations, the app and website also offer a variety of lesser-known places. This means that you can explore new cities and towns without having to worry about finding the right bus. It also makes it easy to compare prices and reviews to find the best option for your journey.

2. Multiple currencies and languages


Busbud supports multiple currencies and languages, making it easy for users from all over the world to book tickets. The app is available in English, French, Spanish, Portuguese, German, Italian, Dutch, Swedish, Danish, Norwegian, and Finnish. It also supports a variety of currencies, including USD, CAD, EUR, GBP, AUD, and more.


3. Easy-to-use interface


The Busbud app and website have a simple and easy-to-use interface. This makes booking bus tickets quick and convenient. You can search for your desired destination, select the date and number of passengers, and compare prices and reviews to find the best option.

4. Mobile App


No matter where you are, you can easily book bus tickets with the Busbud mobile app. The app is available for free on both Android and iOS devices. It offers all the same features as the website, making it easy to find and book the right ticket for your journey.

5. Convenient booking


Busbud makes booking bus tickets simple and convenient. You can buy your ticket right on the app or website. In certain situations, you may be sent to the bus company's web page. The process is still quick and easy, and you'll receive a confirmation email with all the details of your journey. You can then show your electronic ticket to the bus driver when you board or print it out in advance.


What are the disadvantages of using Busbud?

Blue bus moving on the road

We've scoured the internet to find the most common complaints about Busbud. While many users are happy with the service, there are a few disadvantages that are worth considering.


Some of the disadvantages of using Busbud include:


1. Customer Support


One of the most common complaints about Busbud is the lack of customer support. While the app and website are easy to use, there is no customer support number or live chat option. This can make it difficult to get help if you have a problem with your booking. Most of the customer support is done through email, which can take some time to get a response. Some users have also complained about the quality of the customer support, saying that it is difficult to get a resolution to your problem.


2. Negative Reviews


While Busbud has a lot of positive reviews, there are also some negative ones. Some users have complained about hidden fees, bad customer service, and problems with cancellations. It's important to keep these complaints in mind when you're considering using Busbud. You should always read the reviews before booking to make sure that you're comfortable with the service.


3. Partner Companies


While Busbud works with a variety of partner companies, they do not have control over the quality of these companies. This means that you may end up on a bus that is old and uncomfortable or with a driver that is unprofessional. Even though Busbud tries to vet their partner companies, there is always the possibility that you'll have a bad experience.


The Bottom Line

A bus is coming forward; Rideau shopping center

Overall, Busbud is a convenient way to book bus tickets. The app and website are easy to use, and they offer a variety of features that make booking tickets quick and easy.


However, there are some disadvantages that you should keep in mind before using the service. These include the lack of customer support and the possibility of working with partner companies that are not up to par.


As to answer the question posed in the beginning, is Busbud safe? Based on our research, we believe that Busbud is a safe and reliable way to book bus tickets. However, we always recommend reading the reviews before booking to make sure that you're comfortable with the service.

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