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Is CheapOair Legit? Check Out What We Found!

By: Swena Kalra

Edited By: Scott Sidders

Updated on November 5, 2023

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If you're looking for cheap airfare, you may have come across CheapOair. But is this travel booking site legit? Yes, CheapOair is a legitimate company.

CheapOair was founded in 2005 and has since become a popular option for budget-minded travelers. The site's unique search engine allows users to search over 450 airlines simultaneously to find the best possible ticket prices. And with 24/7 customer service, CheapOair is always there to help. In addition, CheapOair has been featured in publications such as the New York Times, Travel and Leisure, and The Huffington Post.


You'll come across well-known and reputable travel vendors when booking through CheapOair. This includes airlines, hotels, transportation companies, experience providers, cruise lines, car rental agencies, tour operators, travel insurance providers, and more.

So if you're looking for a one-stop-shop to book your entire travel experience, CheapOair is a great option. Just be sure to read the fine print and compare prices with other travel booking sites before making your final decision.

How does CheapOair work?

Phone, airport ticket and online booking concept

In a nutshell, CheapOair is a travel booking site that helps you find the best deals on flights, hotels, car rentals, and more. You can search for flights by date and destination, and CheapOair will show you a list of options from various airlines. Then, once you find a flight you like, you can book it directly through CheapOair.

What are the benefits of booking through CheapOair?

Online Booking Concept

CheapOair offers a few unique benefits you won't find with other travel booking sites, including:

1. High-tech booking system

Let's face it, we all like to compare prices and look for the best possible trip for our vacation. CheapOair's booking system gives you everything you need to find that perfect deal. Travel agents at physical offices are worth their weight in gold, but sometimes you want to research or conveniently book your trip. That's where online booking agents fit. They save you the appointments and allow you access to the data you need to make decisions from the comfort of your home. There are also unique features, for example, multi-city itineraries or the option to search for flights by leaving the date and destination open-ended.

2. Price Match Promise

After booking, CheapOair will credit the difference on your next flight ticket or hotel booking made through them if you find a lower online price anywhere else. This Price Match Promise is a unique selling point that offers travelers peace of mind when booking through CheapOair.

3. User-friendly mobile app

CheapOair's mobile app has been ranked as one of the top travel apps on both iOS and Android platforms. The app allows users to book flights, hotels, and rental cars on the go. It also offers exclusive mobile-only deals and 24/7 customer support.

4. Winner of multiple awards

Over the years, CheapOair has received numerous awards for its innovative booking system and excellent customer service. With over a decade of experience in the travel industry, CheapOair has built a strong reputation as a reliable and user-friendly booking platform.

5. Rewards program

CheapOair offers a rewards program called CheapOair Rewards, allowing users to earn points on every booking they can redeem for future travel. Of course, the more you book, the more points you earn. This is a great way to save money on your next trip if you're a frequent traveler.

Are there any drawbacks to using CheapOair?

Online booking concept with an airplane and credit cards on a tablet

Travelers should be aware of a few drawbacks to using CheapOair before booking, including:

1. Cancellation Fees

If you need to cancel or change your booking, CheapOair will charge a cancellation fee of up to $25. Cancelations on airfares can get complicated and depend on the individual airline. It should be noted that these online travel agencies work great when things go smoothly. Still, in the event of cancelations and modifications to plans, it can often take extra effort to wait on customer service lines to solve problems.

2. Non-refundable Tickets

Most of the flight tickets booked through CheapOair (and most travel agents) are non-refundable, which means you will not be able to get your money back if you need to cancel your trip. If you do need to cancel, you may be able to get a credit that can be used towards a future booking, but this credit will usually have an expiration date.

3. Customer Service Issues

While CheapOair does have 24/7 customer support, some travelers have reported issues with getting in touch with a live agent. Sometimes, speaking to someone on the phone can take over an hour. Therefore, if you do need to contact customer service, it's essential to be patient and keep your expectations realistic.

4. Service Fees

As mentioned previously, CheapOair charges service fees on its transactions. Therefore, factor in these fees when comparing prices between CheapOair and other travel booking sites.

5. Reward Points Restrictions

If you're a member of CheapOair's rewards program, it's important to be aware that points can only be redeemed for travel booked through CheapOair, which is standard practice for loyalty programs. Additionally, you can only redeem your points on a limited selection of flights and hotels. So if you're hoping to use your points for a specific flight or hotel, be sure to check that it's eligible before booking.

The Bottom Line: Is CheapOair Legit?

Man in airport online booking trip

CheapOair is a legit and user-friendly travel booking site that offers excellent features, such as its Price Match Promise and a rewards program. However, there are a few drawbacks to CheapOair that travelers should also be aware of before bookings, such as cancellation fees and service charges. Nevertheless, CheapOair is a good option if you're looking to book a trip and see the value in what they do.

Now that you know the advantages and disadvantages of using CheapOair, you can make an informed decision about whether or not it's the right travel booking site for you. Remember that no travel booking site is perfect, so it's crucial to weigh all factors before making a decision. If you do decide to book with CheapOair, be sure to read the fine print and understand all policies before making your booking.

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