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Is FlixBus Legit? Check Out What We Learned!

By: Swena Kalra

Edited By: Scott Sidders

Updated on November 6, 2023

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In 2013, Flixbus began offering millions of people travel worldwide with smart and sustainable mobility options. Flixbus is a unique combination of a tech startup, an ecommerce company, and a classic transport operator. As the market leader in many different regions, they have created Europe's largest long-distance bus network.

In 2018, they added FlixTrain to their repertoire, providing travelers with a constantly growing range of train connections and intermodal travel options. With their vision to make it possible for everyone who wants to discover the world to enjoy smart, sustainable mobility, they have created an easy booking system and an ever-growing offering that provides millions of travelers with a comfortable, affordable, eco-friendly travel experience.

FlixBus Parked at a stop

Flixbus' long-distance buses and trains meet the highest standards of comfort, safety, and environmental protection and offer a green alternative to private transport.


How to Make a Booking with FlixBus?

FlixBus, Uber, Google Maps, Messages and other Apps on iPhone screen

To book a trip with FlixBus, simply go to their website and enter your travel details into the search engine. You will then be able to see all of the available options for your journey, including departure and arrival times, prices, durations, and more. Once you have found a bus or train that suits your needs, you can proceed to the booking page.

On the booking page, you will need to enter your personal details and contact information. You will also be asked to choose a payment method. FlixBus accepts all major credit cards and Paypal. Once you have entered all of the required information, you can confirm your booking and pay for your trip.
You also have the option to choose a neighbor-free seat on some bus routes. This means that you will have an empty seat next to you on the bus for extra comfort.

What are the benefits of traveling with FlixBus?

FlixBus - Neoplan Skyliner luxury coach stopped on the parking

This bus company offers several benefits for travelers, including:

1. Cheap Tickets

Flixbus is known for its incredibly cheap tickets. You can often find fares as low as 5 EUR (approx. 6 USD) for short journeys and 20 EUR (approx. 23 USD) for longer journeys. This makes traveling by bus a very affordable option, especially when compared to flying or taking the train. You can also often find discount codes and special offers on the FlixBus website, which can help you save even more money on your trip.

2. Convenient Booking System

FlixBus has a very user-friendly booking system that makes it easy to find and book tickets for your journey. You can use the search engine on the website to find the best bus or train for your needs and then book your ticket in just a few clicks. The whole process is very straightforward and simple. They even have a mobile app that you can use to book and manage your tickets.

3. Comfortable and Modern Buses

FlixBus operates modern buses that are designed for comfort. The seats are very spacious and have a lot of legroom, so you can stretch out and relax on your journey. There is also free WiFi available on all of their buses, so you can stay connected even while you're on the move.

4. Sustainable and Eco-Friendly

FlixBus is a very sustainable and eco-friendly company. Their buses meet the highest environmental protection standards and offset all their carbon emissions. With FlixBus, you can travel without harming the environment. This is something that is very important to them, and they are always looking for ways to reduce their impact on the planet.

5. Safe and Reliable

FlixBus is a very safe and reliable bus company. Their drivers are all professional and experienced, and they have a strict safety policy that all of their employees must follow. They also regularly conduct safety checks on their buses to ensure they are in good condition.

What are the Downsides of Traveling with FlixBus?

FLIXBUS on German highway

There are a few downsides to traveling with FlixBus, including:

1. Not Always Punctual

FlixBus is not always the most punctual bus company. This can be frustrating for passengers, especially if they are trying to catch a connecting bus or train. There have been reports of buses being delayed by several hours, so it's always best to allow plenty of time for your journey. You should also be aware that there is no guarantee that the bus will arrive on time, so you may have to wait a while at the bus station.

2. Shady Bus Stops

Another downside of FlixBus is that their bus stops can be quite shady. This is because they often use unofficial bus stops, which are usually located in dark areas. This can be worrying for passengers, especially if they are traveling alone. If you are using FlixBus, it's always best to arrive at the bus stop early to find a safe place to wait for the bus.

3. Customer Service is Not the Best

Unfortunately, FlixBus does not have the best customer service. This is because they are often very slow to respond to complaints and queries. This can be frustrating for passengers, especially if they need help with their journey. If you do have a problem with FlixBus, it's best to contact them through their website or social media platforms.

4. Universe of Negative Reviews

A quick Google search will reveal a universe of negative reviews about Flixbus. From being late to breaking down to overbooking, passengers have had a lot of problems with this company. This is something you should keep in mind before booking a ticket with them.

Is Flixbus USA Legit?

Flixbus logo on a green bus close up

Flixbus is a legit bus company. They are one of the biggest bus companies in Europe and have been operating for over 10 years. They offer a convenient booking system, comfortable and modern buses, and sustainable and eco-friendly travel. However, they are not always the most punctual company, their customer service is not the best, and they have a lot of negative reviews.

If you're looking for a way to travel cheaply and don't care about the hassle, then Flixbus is definitely for you. Just be aware of the potential problems that you may encounter while traveling with them. No company is perfect every time.

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