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Is GetYourGuide Legit? Check Out What We Found!

By: Swena Kalra

Edited By: Scott Sidders

Updated on November 6, 2023

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Yes, GetYourGuide is a legitimate company. It is headquartered in Berlin, Germany, and has been in business since 2008. The company has over 700 employees and is available in 190 countries. GetYourGuide has received numerous awards and raised several million dollars in funding.

About GetYourGuide

Guide explaining to tourists the Coliseum of Rome

GetYourGuide is a platform that helps users discover and book unique experiences worldwide. Whether it's a walking tour of Barcelona or a shark cage diving excursion in South Africa, GetYourGuide has something for everyone. The site offers thousands of different options, making it easy to find and book the perfect activity no matter where you're traveling.


GetYourGuide is more than just a booking site, however. The company also offers a mobile app, blog, and resources for travelers so you can make the most of your trip. No matter what your travel style, GetYourGuide can help you turn your ordinary trip into an extraordinary one.

For all your travel needs, contact GetYourGuide. They will help you plan the perfect trip, including finding the best time to travel and what tourist attractions you cannot miss. Plus, they offer mobile ticketing and discounts on airfare and hotels. If you need to cancel, they make it easy. You can reach them through their website or mobile app.

The GetYourGuide team is passionate about making travel more accessible, affordable, and enjoyable. Its mission is to help people experience the world by offering unique experiences at an unbeatable price.

Advantages of Choosing GetYourGuide

Here are some of the advantages of using GetYourGuide:

1. Range of Experiences

Travel guide and her group on the bicycles through the town.

These days, there are many different ways to experience a new place. You can read about it in a guidebook, explore it on your own, or take a guided tour. However, if you want to immerse yourself in the culture of a destination truly, it's hard to beat a GetYourGuide tour. With more than 200,000 different experiences to choose from in over 7,500 destinations worldwide, GetYourGuide offers something for everyone. So whether you're interested in visiting historical landmarks, taking a cooking class, or going on a wildlife safari, GetYourGuide has just the experience for you. And with tours led by knowledgeable and experienced guides, you can be sure you'll get the most out of your trip.

2. User-Friendly Platform

young businessman texting on the cellphone

GetYourGuide's platform is easy to use, whether booking a tour on your desktop computer or using the mobile app. In addition, the site is available in multiple languages, so you can book a tour even if you don't speak the local language. And if you have any questions about an experience, GetYourGuide's customer service team is always happy to help.

3. Mobile Ticketing

Event QR code ticket scanning.

GetYourGuide's mobile ticketing is one of the company's best features. You can print or show your tickets on your phone with mobile ticketing. This is exceptionally convenient if you're traveling and don't have easy access to a printer. Mobile ticketing is also great if you're a last-minute planner. You can book and pay for your tickets right up until the day of your activity. In addition, GetYourGuide's mobile app makes it even easier to use mobile ticketing. With the app, you can save your tickets offline to access them even if you don't have an internet connection. Plus, the app stores all your booking information in one place, so you can easily keep track of everything. GetYourGuide's mobile ticketing is fast, convenient, and easy to use - it's no wonder it's one of the company's most popular features.

4. Discounts on Airfare and Hotels

woman holding up her passport and plane ticket before boarding her aircraft.

GetYourGuide offers discounts on airfare and hotels so you can save even more money on your trip. The company has partnerships with major airlines and hotels, so you can be sure you're getting the best deals. To get the most out of GetYourGuide's discounts, book your flights and hotels in advance. The sooner you book, the more you'll save.

5. Easy Cancellation Policy

Woman reading departure board on airport.

If you need to cancel your trip, GetYourGuide makes it easy. The company has a flexible cancellation policy that allows you to cancel up to 24 hours before your tour or activity. And if you need to cancel due to a last-minute emergency, GetYourGuide will work with you to reschedule your tour or activity.

6. Get Your Guide Reviews

Customer review satisfaction feedback survey concept.

If you're still unsure if GetYourGuide is right for you, check out some of the company's reviews. GetYourGuide has a 4.3-star rating on Trustpilot, and many reviewers say they had a great experience with the company. With such positive reviews, it's no wonder GetYourGuide is one of the world's most popular tour and activity booking platforms.

Disadvantages of Choosing GetYourGuide

There are a few disadvantages of using GetYourGuide, including:

1. Aggregator Site

GetYourGuide is an aggregator site, which means it doesn't actually provide the tours and activities. Instead, it partners with local tour operators to deliver the experiences. This can be both a good and a bad thing. On the one hand, it allows GetYourGuide to offer a wide range of experiences in multiple destinations worldwide. But on the other hand, it means that GetYourGuide doesn't have complete control over the quality of the experiences. So if you're expecting a tour or activity that GetYourGuide provides, you may be disappointed.

2. Limited Customer Service

Because GetYourGuide is an aggregator site, it has limited customer service. You'll need to contact the local tour operator if you have questions about an experience or run into problems while booking. GetYourGuide's customer service team can't help you with specific questions about tours and activities. This can be frustrating, especially if you have trouble booking a tour or activity.

3. It can be more expensive than booking directly with a tour operator

GetYourGuide doesn't always offer the best prices on tours and activities. Because the company charges a commission from sellers, the price of a tour or activity can be higher than if you booked directly with the tour operator. This is especially true for last-minute bookings. So if you're looking for the lowest possible price on a tour or activity, GetYourGuide may not always be the best option.


Bald Tour Guide Explaining Manu Monuments To Tour Group.

Now that you know the advantages and disadvantages of using GetYourGuide, you can decide if the company is right for you. For example, if you're looking for a convenient way to book tours and activities in multiple destinations worldwide, GetYourGuide is a great option. But if you're looking for the lowest possible price on a tour or activity, you may be better off booking directly with the tour operator. Rest assured, GetYourGuide is a legitimate company, and you can try them out safely!

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