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Is Travelstart Legit? Check Out What We Found!

By: Swena Kalra

Edited By: Scott Sidders

Updated on November 6, 2023

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There are a lot of online travel agencies out there, and it can be hard to figure out which one is the best for you. Travelstart is among the many, but some people are unsure whether it's legit. In this article, we'll take a look at what Travelstart is all about and see if it's a safe option for booking your travel.

What is Travelstart, and what do they offer?

The website Travelstart is a known online travel agency helping business and leisure travelers book the best flights, hotels, and car rentals in one place. A big focus for Travelstart is providing affordable travel options and making the booking process as straightforward as possible for their customers. You can quickly pay for your desired travel plans online with your preferred payment method- making it a stress-free experience. They also have an app called Flapp, which makes booking on the go even more straightforward.


How does Travelstart work?

Three excited friends buying a vacation tickets trip online.

Booking with Travelstart is very straightforward and something we'll all be familiar with if we've ever booked anything online before. You simply enter your travel details, such as where you're flying from and to, what dates, how many people, etc. The website will then search through its database of flights and come up with the best options for you based on your preferences. You can then book directly with Travelstart by entering your details and payment information.

Are there any benefits to using Travelstart?

Carry-on in front of a plane

There are some benefits to using Travelstart over other travel booking websites or even going through a traditional travel agency. Here are some benefits that we think are worth mentioning:

1. Everything in one place

As mentioned above, Travelstart makes booking your flights, hotels, and car rentals in one place. This can be a significant time saver if you plan a trip with multiple components. In a world where time is money, this convenience is priceless. You can also easily compare prices and find the best deals all in one place.

2. Affordable Travel Options

One of Travelstart's main focuses is to provide affordable travel options for their customers. They do this by working with various airlines to get the best deals and discounts they can pass on to you. For a budget-conscious traveler, this can be a huge selling point. With traditional travel agencies, you might not get the same discounts.

3. Simple Booking Process

Travelstart prides itself on having a simple and straightforward booking process. They want to make it as easy and stress-free as possible for you to book your travel. Everything is done online, and you can pay with your preferred payment method. Oftentimes, traditional travel agencies can be more of a hassle than they're worth.

4. Flapp - the Travelstart App

If you like to book on the go, you'll love the Flapp app from Travelstar. It's available for iOS and Android devices and makes booking your travel even more accessible. With the Flapp app, you can search for flights, hotels, and car rentals, compare prices, and book directly with Travelstart. This is an excellent option for those who are always on the go and don't have time to sit down at a computer to book their travel.

What are the drawbacks of using Travelstart?

Travel planning concept

While Travelstart does have a few benefits, there are also many drawbacks worth mentioning. Here are some of the main drawbacks of using Travelstart:

1. Negative Reviews

All over the internet, you'll find many negative reviews of Travelstart. Customers have complained about everything from customer service to hidden fees. This is something to keep in mind if you consider using Travelstart for your next trip. In addition, Travelstart has not cared enough to reply to these reviews or offer any solution to these customers' problems.

2. Not Available in All Countries

Travelstart is not available in all countries. So if you're planning a trip to a country that Travelstart doesn't support, you'll have to look elsewhere for your travel needs. Depending on where you're planning to travel, this can be a significant drawback. It's pretty disappointing that Travelstart doesn't have a more global reach.

3. Lack of Customer Support

If you run into any problems while using Travelstart, you might be out of luck. That's because they lack customer support. There is no phone number or live chat option that you can use to get in touch with a customer service representative. The only way to contact Travelstart is through their email form, which can take days or weeks to get a response. This is not ideal if you need help with your booking or have other questions.

4. No Refunds or Changes

There are some reviews from customers who could not get a refund or make changes to their booking. So if you book with Travelstart, be aware that you might not be able to change or cancel your plans. This is a severe drawback, especially if you change your travel dates. In addition, Travelstart does not have a good reputation for customer service, so you might not be able to get any help if you run into problems.

5. Surcharges and Hidden Fees

Many customers have complained about surcharges and hidden fees. Travelstart does not include all taxes and fees in your ticket price, so you might end up paying more than you expected. This is something to be aware of before you book with Travelstart.

The Bottom Line

Woman waiting for a flight

To be fair, Travelstart does have a few positive reviews from people who have used their services and found cheap prices for their flights. But the problem begins if people change plans or have other customer service issues. Travelstart does not handle these situations well, and people are often disappointed and frustrated.

If you're looking for a cheap flight, Travelstart might be worth considering. But if you want peace of mind and good customer service, you might want to look elsewhere. You can find better options that will give you more flexibility and support if needed and won't leave you stranded if something goes wrong.

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