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Is Traveluro Legit? Check Out What We Found!

By: Swena Kalra

Edited By: Scott Sidders

Updated on September 4, 2023

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In our opinion, the short answer is no, we have had multiple people reach out personally and complain that Traveluro has scammed them. They booked hotels through Traveluro and showed up to the hotel to find out it wasn't booked at all and then were unable to get refunded from Traveluro.

Planning a trip abroad can be an exciting experience, but it's important to do your research before handing over your hard-earned money to a travel agency. One of the newer players in the travel industry is Traveluro, promising affordable and unforgettable travel experiences for budget-conscious travelers.

However, with so many scams and fraudulent companies online, it's natural to wonder - Is Traveluro legit?


Traveluro, a booking platform dedicated to hotel reservations, promises effortless, affordable solutions for travelers. Travelers enjoy discounted rates that can put their minds at ease while planning their next vacation. Utilizing an easily navigable online portal, users can select hotels worldwide easily.

With claims of 24/7 customer support in six languages and speedy response times, users can bank on the Traveluro team for prompt assistance as they plan their adventures. Furthermore, Traveluro boasts of having no booking fee, ensuring users only pay for what they see on the website.

But does Traveluro deliver on its promises? Can users reliably trust the platform to provide exclusive, affordable deals on hotel reservations for their upcoming trips?

Let's review some red flags you might spot when searching on Google or browsing their website.

1. Unrealistic Prices

Huge Discounts

Have you ever come across a hotel room for just $20 a night when they typically go over $100? Before you book it, be aware that it could be an unrealistic price and potentially a hoax.

As a seasoned traveler, you might know that great deals are hard to come by, especially in the hospitality industry, where quality service and guest experience come with a price tag. The moment you run into an unrealistically low price, it's a red flag, and you should be careful.

You might think such a fantastic deal is too good to resist; alas, it's a trap. Don't let the excitement cloud your judgment. Do your homework and research the hotel chain, visit their website, and check customer reviews. If it seems too good to be true, it probably is.

Sometimes, discounted prices come with reduced services and amenities, like no free breakfast and limited housekeeping, among others. Perhaps you might even fall for a shady booking website, which tricks visitors into booking rooms on fake websites, misleading them with unbelievable prices.

In conclusion, be vigilant when looking for a bargain because these unrealistic prices could increase your vacation budget in the end.

2. A Relatively Simple Website

Travel agency concept on laptop and smartphone screen

This website can be described as nothing less than underwhelming. With its simplistic design, it fails to deliver the wealth of information that you'd expect from a travel site. The pictures available are sparse, and their quality is basic at best. It's hard to believe that a site like this can keep up with its competition.

Most other travel websites offer blogs, reviews, the latest deals, and an array of resources on their home page. Unfortunately, this one doesn't include any of these features. In fact, it doesn't seem to offer anything of interest to potential users.

To make matters worse, there isn't any easy way to get in touch with them in case of inquiries or booking questions. All in all, this website is as bare as a bone, lacking in both quantity and quality.

3. No About Us Section

About Us Section on Website

Online travel agencies usually have an "about us" page, which not only gives information about their company but also allows potential customers to connect with them emotionally. It's a medium to build trust and familiarity with the brand, giving customers the feeling of interacting with real people rather than just cold, lifeless code on the screen.

However, Traveluro disappoints its curious customers, as it lacks an "about us" section. The website looks more like a faceless machine rather than a company run by warm-blooded people like you and me. The only information about the company's background can be found in the footer, where you'll find it's a copyright of Holisto Ltd. and that the parent company is based in Israel. But even the parent company's website doesn't have any information yet – "coming soon" is all you'll see.

But why hide the company behind the curtains? Why leave your customers guessing about the people they're doing business with? Every high-trust business makes bold efforts to showcase who they are and what they stand for – and Traveluro should be no exception. It's only fair that customers know whom they're giving their time and money to, especially when planning their dream vacations.

4. Poor Traveluro Reviews

Two collegueas looking at the tablet

Traveluro's website boasts round-the-clock customer support in six languages, prompting travelers to book with the hope of a worry-free getaway. However, the site's absence of customer reviews could raise one's suspicion. Google searches for Traveluro reviews tell a different story - customers have accused Traveluro of being a scam.

The sly scammers managed to con a group of travelers out of $1,000 for a lousy hotel room that didn't live up to the travelers' expectations. But when they reached out to the customer service department, they were left unheard, with no refund or viable solution in sight.

If that's not enough to warn you off, further searching unearths accusations that Traveluro is indeed a scam website with countless claims that the company throws its customers to the curb. With a track record like that, it's unsurprising that people took to the internet to call out the dodgy practices of Traveluro. Customers have claimed that their bookings were canceled abruptly and transferred to a different mediocre hotel or provided with a lousy hotel room upon arrival - not exactly the getaway anyone would dream of.

It's safe to say that booking with Traveluro might just lead to more disappointment than the perfect vacation that you imagined.

5. Canceling or Modification is not allowed

Angry student looking at laptop on a desk at home

When it comes to travel, the booking process can be tumultuous, especially if there's uncertainty about the itinerary. This is why most reputable travel companies make it a priority to provide their customers with the flexibility to cancel or modify their reservations. After all, building trust and securing customer loyalty is key in such a highly competitive industry.

Having said that, there are plenty of companies out there that don't subscribe to this approach, whereas Traveluro severely lacks in this area. Known to be rigid and inflexible, once you've finalized a booking with them, there's no going back. You aren't allowed to cancel or modify your reservation, which might seem like a minor inconvenience at the time of booking but could turn out to be a gigantic problem if there are sudden changes in your plans.

What's more, their email customer care service, which is supposed to address your concerns, has been flagged as unreliable and ineffective by former customers. Simply put, dealing with Traveluro can lead to a soul-sucking experience characterized by zero flexibility and subpar customer service.

Why is Traveluro so Cheap?

Now that we've gone through the red flags, you may be wondering how Traveluro is able to offer such cheap travel deals, so we decided to dig deep and find out a few potential reasons why.

1. Bulk Booking Discounts

Bulk Discount Sales Concept

Traveluro offers unbelievable bulk discounts to its customers by supposedly securing exclusive deals with hotels and other travel service providers. These cost savings are delivered to you in the form of lower prices.

That being said, it is highly recommended that you first check the authenticity of these discounts before making any bookings with the company. The last thing you would want is to fall prey to a company that bluffs about deals just to fool its customers. Therefore, it is important to ensure that Traveluro has a reputable relationship with credible service providers to reaffirm the legitimacy of their claims.

2. Hidden Fees

Hidden fees with online travel agents such as Traveluro

Traveluro is notorious for its misleading offers. It has been reported that the site shows low prices to lure you in, only to surprise you later with hidden fees (a common scam seen with online travel agencies). These charges can include service fees, taxes, or unexpected costs that were never mentioned earlier.

Unfortunately, this can leave customers feeling blindsided and paying much more than anticipated, making the offer lose its appeal. So, it's always advisable to read the fine print and do some research before booking with Traveluro.

3. Outdated or Inaccurate Information

Travel agency scams using deceptive tactics to get peoples' hard earned money

Traveluro's marketing tactic leads to seemingly low prices by feeding travelers with outdated or erroneous information on hotels or other travel services, resulting in misled customers. To avoid such an unwanted situation, double-check the information provided by the platform, thereby ensuring the accuracy and availability of your trip.

You cannot take a chance when it comes to planning your trip and compromising your memories. Make sure you always cross-reference it with official sources to guarantee that the little nuances of your journey are taken care of. After all, it is the little details that can transform your trip into the sojourn of your dreams!

4. Low-Quality Services

Woman staring at her computer in disbelief

Traveluro aims to showcase competitive prices, but in doing so, it may collaborate with low-quality service providers, which could lead to a less-than-ideal travel experience for respected customers. Substandard accommodation, unreliable transportation, or poor customer service could culminate in a substantial loss of value.

It is crucial that customers take time to research and investigate the service providers Traveluro is associated with to ensure a memorable travel experience that meets their expectations.

5. Bait and Switch Tactics

Cheese on a mousetrap, concept for the 'bait-and-switch' tactic seen online

People have come to us explaining how Traveluro resorts to bait and switch tactics, luring in customers with enticing offers only to present an option far less desirable than the initial deal offered. Imagine this: you believe you've snagged a luxurious hotel room at an unbeatable price, yet it turns out to be a sham.

Traveluro will claim that the room isn't available anymore and present you with a low-quality, subpar alternative that you must accept. It's imperative that customers approach these offers with extreme caution, as the company might be trying to mislead and deceive them. Ensure that you read plenty of reviews from prior travelers to detect any patterns of misleading practices. Be alert; don't fall for the bait!

6. Fraudulent Activities

Fraud concept with a businessman holding blocks spelling it out

Low prices can mean incredible travel deals, but sometimes, they can also come with a downside - scams and fraudulent activities. This means that you have to be extra careful when looking for travel deals on websites such as Traveluro. They could ask for payment and not offer the services that have been promised or refuse to issue refunds for bookings that were canceled.

In such cases, customers may lose their money and have no way of getting it back. So, it's important to do your homework before you book with any organization. Look for accreditation from well-known travel groups and national organizations, and read the reviews that other customers have posted. That way, you can be sure that your travel will be both exciting and safe.

Conclusion about Traveluro

Scams in the WWW

Traveluro can appear to be an appealing option to reserve economical lodgings for your upcoming escapades, thanks to its sleek, official facade. However, beware! The company's notoriety for deceiving its trusting clientele looms large like a storm cloud that's ready to burst.

But fear not! Take our advice and choose a service provider that is reputable and has a well-known name in the market. Our top picks include,, and, well-known brands that have a long-standing history of keeping their customers satisfied and happy.

The internet is chock-full of allegations of Traveluro users accusing the company of swindling them by making empty promises, tarnished customer care, and, in some cases, downright scams. So, if you don't want to end up like them, ditch Traveluro and go with an agency that has a proven track record of providing top-notch services without compromising on transparency. Trust us; it's always a wise decision to put your faith in established players who have won the hearts and trust of their customers for many years.

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